Service verlenen aan klanten in kanalen
(
)
Het vermogen om klanten diensten en ondersteuning aan te bieden via (digitale) kanalen zoals website, social media, email, telefoon, etc
Code
C.1.1.1
Level
3
Name (en)
Provide service to customers
Documentation (en)
The ability to offer customers and market parties services and support via (digital) channels, e.g. via telephone, email, website, social media, etc.