Service verlenen aan klanten in kanalen

Service verlenen aan klanten in kanalen ()

Het vermogen om klanten diensten en ondersteuning aan te bieden via (digitale) kanalen zoals website, social media, email, telefoon, etc


Code	C.1.1.1
Level	3
Name (en)	Provide service to customers using channels
Documentation (en)	The ability to offer customers and market parties services and support via (digital) channels, e.g. via telephone, email, website, social media, etc.